Privacy Policy

Introduction
Mastery Mode provides online consulting services, products, resources and marketing services for interested people. Your privacy and security is of paramount importance to us, and therefore we’re committed to protecting the data you share with us. 
 
This private notice explains how Mastery Mode processes information that can be used to directly or indirectly identify an individual (“personal data”) collected through the use of our website and services.
 
For the purposes of this notice, the term ‘visitor’ will be used to encompass all the types of people interacting with Mastery Mode, including site visitors, clients & customers.
 
Any information stored by Mastery Mode is treated as confidential. All the information we receive is secured and accessed only by authorised personnel, with appropriate security measures in place to protect against breach or loss.
Collection and use of Email & Personal Details
If you are a visitor to our website you will be offered downloads, offers or services. If you’re a of one of our memberships you will be offered access to the Vault and other memberships via our Kartra Member Hubs in which you will find membership trainings, downloads, offers and services. 
 
Should you choose to access a part of Mastery Mode that is not freely available (e.g. a lead-generation offer or paid product), you will be asked to provide your email address and sometimes additional data that tells us that you agree to receive ongoing (relevant) communications from us. 
 
If you do not give us permission (e.g. grant the requested consent), accessing these special offers may not be possible.
 
Depending on which offer you are accessing, your data will be processed in one or more of the following ways:
 
Added to THE VAULT: email marketing list on Kartra, who themselves adhere to privacy laws with strong security. When you open our emails or click links, your actions will be captured to help Mastery Mode serve you better. View their GDPR regulations here.
 
Processed as a payment through STRIPE, our ecommerce solution, who themselves adhere to privacy laws with strong security. Review their GDPR DATA PROTECTION here.
 
Payment securely processed by PAYPAL, who adhere to privacy laws with strong security. Review their security PROTOCOL here
Recorded securely inside Mastery Mode’s membership portals. All proper precautions are in place, including multi-level security.
 
At no time are credit card details processed by Mastery Mode itself, nor are they stored on Mastery Mode host server.
Cookies
Cookies are temporary, small pieces of information sent to a visitor’s hard disk. They can’t run programs or deliver viruses, nor can they track your behaviour in alarming ways. 
 
The Facebook Pixel and Google Analytics are both cookies used by Mastery Mode, exclusively for the purpose of tracking which pages on the Mastery Mode website you’ve visited and for how long. 
 
This gives us insight into your browsing behavior and helps us serve you with targeted, appropriate content that helps you enjoy your visit and is helpful, as well as create effective marketing campaigns. If you are on Facebook, Google and Instagram, cookies may result in you being shown our ads.
 
Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the “Help” section of the toolbar.
 
Links to other sites
Please be aware that we sometimes link to other sites outside Mastery Mode. We have no control over how these websites behave, therefore they are outside our sphere of influence. We cannot be held responsible for their content, nor their privacy notices.
 
Right to review & update
If you wish to inquire about your personal data held by Mastery Mode, please email support@masterymode.com.
 
Retention & deletion
Automated unsubscribe
At the bottom of every email sent by Mastery Mode, you will see an ‘unsubscribe’ link. If you click this link and choose to unsubscribe please be advised that your actions will instantly stop all automated communications from Mastery Mode.
 
Manual unsubscribe
If you are a Mastery Mode client and we have a working relationship, unsubscribing from our marketing emails does not cease communications, especially if we are mid-project. These communications are 1:1, normal-type between professionals and stop at completion of project.
 
Right to be forgotten
You have the right to request that ALL of your data is stripped of personal identifiers. As a general subscriber, this means you’d be deleted from our list. If you’ve bought a service or product, your private data will be replaced with generic, non-identifying numbers (such as ‘client 99’).
Information from children
​We are committed to protecting the privacy of children. Our offerings are not designed for or directed to children under the age of 18. Therefore on our Website, we do not collect personal data from any person we know to be under the age of 18. In the online space particularly, parents or guardians are urged to participate in their children’s use of the Internet and to teach their children about protecting their personal information while online.
​Acceptance of these conditions
We have the right to assume that all visitors have carefully read this notice, particularly when they are explicitly agreeing to its terms. If someone does not agree with this policy, they should refrain from using our website or offers. We have the right to update our privacy notice as necessary, and this will be reflected by the appropriate version details as indicated at the top of this privacy notice.
Sharing of personal information
At no time other than disclosed in this privacy notice (for processing) will we share your data. This includes selling or renting your information to 3rd parties.
Our legal obligation to disclose personal information
We will reveal a visitor’s personal information without their permission only when we are required to by law.
Further information or action
If you have questions regarding Mastery Mode’s privacy notice, then please contact us at support@masterymode.com.
Terms & Conditions
This site gives you an opportunity to browse and purchase products & services offered by eSuccess Solutions LLC.
 
These terms and conditions govern your use of this site, as well as all eSuccess Solutions LLC products & services, and form a binding contractual agreement between you and us.
 
If you have any questions before purchasing our services or products, please contact us at support@masterymode.com.
 
All products are intended for people aged 18 and over.
General disclaimer
All Mastery Mode products and services are intended for general education and information purposes only. Nothing on the site or in products/services provided should be interpreted as legal, medical, tax or other professional advice. 
 
Any testimonials are not to be taken as a guarantee that you will get the same results. There are many factors influencing your success. We have no control over your actions and you take full responsibility for them.
 
You acknowledge and agree that Mastery Mode and its representatives are not responsible for decisions you make, or losses that may arise. 
Affiliate links
At times, affiliate links may be used in the Mastery Mode site and/or products. These are only ever for services and products we wholeheartedly endorse and use. Such links will be disclosed clearly.
Refunds & cancellations
The refunds and cancellation terms for each of Mastery Mode’s products/services are as follows:
Privacy Notice Mastery Mode Offers
Business details
Except where stated, all prices are in USD
Trading name: eSuccess Solutions LLC
Country: United Stated
Email: support@masterymode.com
Web: www.masterymode.com
Copyright 2018.  eSuccess Solutions LLC. 

 

Who we are

Our website address is: https://app.masterymode.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements